Alchemy Jewelers, located at 1022 NW Lovejoy St, Portland, OR 97209, is renowned for its exceptional engagement ring creation and comprehensive jewelry services. The business operates in Multnomah County and is celebrated for providing a combination of custom design, restoration, and repair services, along with a curated selection of unique designer jewelry. The dedicated team, including knowledgeable staff members like Sander and David, is committed to offering personalized service, ensuring that each client’s vision is meticulously brought to life.
The store operates by appointment, with walk-ins welcome as time allows. Their hours are as follows:
| Day | Hours |
|-----------|-------------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 6:00 PM |
| Wednesday | 11:00 AM - 6:00 PM |
| Thursday | 11:00 AM - 6:00 PM |
| Friday | 11:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The reviews indicate a generally positive sentiment with 79 total reviews across platforms, with approximately 78% positive, 15% neutral, and 7% negative feedback. Customers frequently highlight the exceptional service provided by the staff, paired with the quality of the jewelry. However, there are also comments regarding occasional negative experiences, particularly with staff interactions.
Best Review:
A customer named Kayla expressed appreciation for the skilled and professional service at Alchemy. She noted that the staff was not only attentive but also provided valuable insights during the selection process for an engagement ring, enhancing her overall experience.
Worst Review:
A reviewer named Heather reported feeling undervalued during her visit, experiencing unprofessional treatment from a staff member. Despite the beautiful jewelry on display, she stated that the service she received overshadowed the quality of the pieces.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.