The Estate Jewelry Company, located at 300 SW Washington St, Portland, OR 97204, and reachable at (503) 226-7127, stands out in Multnomah County for its expertise in creating custom engagement rings and providing a wide range of jewelry services. With over 35 years in the business, this jeweler is known for offering personal and honest service. The establishment specializes in buying and selling gold, diamonds, and antique jewelry, ensuring customers receive fair assessments for their pieces.

The reviews highlight a generally positive atmosphere regarding the engagement ring creation process, with many customers expressing satisfaction with the knowledgeable staff, specifically mentioning Bob. The shop is praised for its friendly environment and accommodating service, particularly in assisting customers with unique designs and heirloom diamonds. However, some customers have voiced negative experiences regarding the perceived undervaluation of their jewelry and unprofessional communications.

Overall Sentiment from Online Customer Reviews:
- Positive: 72%
- Neutral: 15%
- Negative: 13%

Highlight Reviews:
Best Review: A customer noted the exceptional service provided by Bob when designing an engagement ring using an heirloom diamond. They appreciated the quick turnaround and excellent craftsmanship, making the entire experience memorable.

Worst Review: Another reviewer expressed disappointment after attempting to sell a diamond ring, feeling that the offer given was significantly lower than expected and that the service was dismissive during their visit.

Opening Hours:
- Monday: 8:00 AM - 5:00 PM
- Tuesday: 8:00 AM - 5:00 PM
- Wednesday: 8:00 AM - 5:00 PM
- Thursday: 8:00 AM - 5:00 PM
- Friday: 8:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.