Fred Meyer Jewelers, located at 14700 SE Division St, Portland, OR 97236, is a notable jeweler in the region, particularly known for its engagement ring services and fine jewelry offerings. The store operates under the umbrella of The Kroger Co., ensuring a professional atmosphere supported by knowledgeable staff. The phone number for inquiries is +1 503-762-4418.
This jewelry store excels in crafting exquisite engagement rings to suit varied preferences and budgets. Customers can find a diverse selection of high-quality products, including diamonds, wedding bands, and watches. The staff is generally described as professional and willing to assist customers with their jewelry needs, although individual experiences do vary, particularly concerning customer service.
Overall Sentiment from Online Customer Reviews:
After reviewing 27 customer opinions, the sentiment breakdown is as follows:
- Positive: 48%
- Neutral: 24%
- Negative: 28%
Positive feedback highlights the store's knowledgeable staff and good prices, with some customers expressing satisfaction with their purchases and the professionalism displayed during their visits. On the other hand, negative reviews point to instances of poor customer service, long wait times, and dissatisfaction with communication about repairs.
Best Review: A customer named Chad praised the staff's informative approach regarding diamonds and noted that they weren't pushy, making him feel comfortable during his visit and reinforcing his decision to return for future needs.
Worst Review: Ann shared her frustration about the lack of support regarding a broken chain she purchased, emphasizing her disappointment with the store's customer service and the recurring issues with the product quality.
Opening Hours:
- Monday: 9 AM – 9 PM
- Tuesday: 9 AM – 9 PM
- Wednesday: 9 AM – 9 PM
- Thursday: 9 AM – 9 PM
- Friday: 9 AM – 9 PM
- Saturday: 9 AM – 9 PM
- Sunday: 11 AM – 6 PM
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 60%
Total Customer Feedback Reviewed: 27