Fred Meyer Jewelers, located at 1061 Lloyd Center, Portland, OR 97232, is a jewelry store specializing in engagement ring creation and customer service. The store is known for offering a range of fine jewelry, including designer watches, wedding rings, and custom options. Recent reviews highlight the overall customer service experience, with staff like Grace, Sue, and Joni receiving praise for their helpfulness and expertise in ring selection.
However, the store has also faced criticism for inconsistent experiences and quality, particularly regarding repairs and customer interactions. Some customers have reported negative experiences with product durability and service response times, contributing to a mixed reputation.
Operating in Multnomah County, the store provides various services, including jewelry sizing, soldering, and financing options.
Overall Sentiment from Online Customer Reviews:
The sentiment from the analyzed 11 reviews indicates a split atmosphere among customers. Positive feedback denotes a score of 45%, while neutral sentiments reach 25%, and negative opinions mark 30%.
**Opening Hours**:
- Monday to Saturday: 10 AM - 9 PM
- Sunday: 10 AM - 6 PM
**Staff Members**:
- Grace
- Sue
- Joni
Best Review:
A customer named John expressed satisfaction with the exceptional service provided by Grace, highlighting her helpful and friendly demeanor in assisting him with the perfect ring selection.
Worst Review:
Ann shared a frustrating experience, detailing dissatisfaction with the customer service regarding a faulty chain and the lack of support she received during her attempts to resolve the issue.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 57.5%
Total Customer Feedback Reviewed: 11
Store Phone Number: (503) 288-9554