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Fred Meyer Jewelers, located at 8955 SE 82nd Ave, Portland, OR 97086, offers a range of jewelry services with a specialization in engagement ring creation. Customers appreciate the wide selection available, often noting that while prices can be competitive, it's advised to wait for sales to find the best deals. Positive experiences often highlight the ability to trade in previous purchases for credit towards new items, providing a seamless and loyal customer service experience in jewelry investment.
However, mixed reviews reveal challenges with customer service, particularly regarding the staff's approach. Some customers reported unpleasant interactions, indicating a need for improved customer relations, especially during ring repair inquiries. The location is open daily from 9:00 AM to 11:00 PM, making it a convenient option for shoppers.
The overall sentiment from online customer reviews is as follows:
- Positive: 55%
- Neutral: 20%
- Negative: 25%
Best Review: Amanda praised the store as her family's long-time choice for jewelry, emphasizing the investment value and efficient trade-in process.
Worst Review: Cindy expressed frustration with the inability to repair her ring without proper documentation and felt the staff was dismissive when she sought assistance.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday to Sunday: 9:00 AM - 11:00 PM
Staff Members: None specified.
Positivity Score: 65%
Total Customer Feedback Reviewed: 8
Store Phone Number: (503) 788-2015
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