Pacific West Stone & Metals Portland OR

Pacific West Stone & Metals is a reputable jeweler located at 6849 SW Beaverton Hillsdale Hwy, Portland, OR 97225, serving the area with a focus on custom jewelry, including engagement ring creation. Phone inquiries can be directed to (801) 255-8992. The shop offers a range of services, such as jewelry cleaning, repair, redesign, and custom stone setting, all backed by experienced staff who prioritize customer satisfaction.

Reviews collected from various platforms indicate a generally positive reception, with 42 reviews influencing the overall sentiment.

**Overall Sentiment from Online Customer Reviews:**
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Customers appreciate the personalized service and craftsmanship. Many highlight the expertise of owner Scott, noting his attentiveness during the design process, which leads to high customer satisfaction regarding custom jewelry outcomes. However, some negative feedback has emerged, particularly around communication gaps and issues regarding repair services.

**Best Review:**
Ari is recognized for exceptional craftsmanship and understanding customer desires, with Scott guiding clients through creating perfect custom pieces.

**Worst Review:**
One customer expressed dissatisfaction over perceived unfair pricing during a consignment sale, suggesting the jeweler offered significantly less than their item's market value.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
| Day | Hours |
|-----------|--------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

Staff: Scott N.