Ben Bridge Jeweler, located at 9518 SW Washington Square Road, Portland, OR 97223, is a fifth-generation family-run jewelry store celebrated for its exceptional engagement ring creation and customer service. With a strong commitment to quality, this jeweler specializes in crafting beautiful, personalized engagement rings and fine jewelry. The store operates in Washington County, offering a diverse selection of high-quality diamonds and gemstones along with expert staff.

Customers frequently highlight the warm, knowledgeable service provided by team members, particularly praising the guidance offered during the engagement ring selection process. Staff members, including Jamie, Anela, and Amy, have been noted for their dedication and willingness to assist in finding the perfect ring. Many patrons appreciate that the staff is attentive and not pushy, fostering a comfortable shopping experience.

However, some reviews indicate issues with customer service consistency, particularly regarding communication during special orders and purchases. A few customers have reported dissatisfaction with staff interactions, leading to mixed sentiments.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Opening Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff Members:
- Jamie
- Anela
- Amy

Best Review:
A customer commended Jamie for her empathetic and patient service during the engagement ring selection process, emphasizing how she made them feel valued and prioritized without pressure, leading to a positive shopping experience.

Worst Review:
A customer expressed frustration with a lack of effective communication regarding their special order and noted an unsettling encounter with staff, feeling dismissed and undervalued despite their intentions to make a significant purchase.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.