MiaDonna is a distinguished jewelry store located at 10250 SW Greenburg Rd, Ste 125, Portland, OR 97223, specializing in creating stunning engagement rings and other fine jewelry. With a commitment to ethical practices, MiaDonna offers lab-grown diamonds and eco-friendly materials, making it a popular choice for conscientious consumers. The team at MiaDonna is known for their attentive customer service, with staff members like Linley and Jaime providing personalized assistance throughout the ring creation process. Customers appreciate the variety of options available, including custom designs and a range of engagement ring styles.
The store has garnered a total of 59 reviews, showcasing a diverse range of opinions.
Overall Sentiment from Online Customer Reviews:
Positive: 61%
Neutral: 20%
Negative: 19%
Positive reviews highlight the beautiful craftsmanship and ethical sourcing of the jewelry, with many customers expressing satisfaction with the supportive and knowledgeable staff. However, some negative feedback indicates concerns over the durability of the Diamond Hybrid simulants and issues with customer service responses regarding repairs.
Best Review: Kathleen commends the exceptional service at MiaDonna, noting how well staff guided her through the custom design process for her engagement ring while emphasizing the company's ethical mission.
Worst Review: Matthew expresses frustration over the fragility of the Diamond Hybrid stone in his engagement ring, citing repeated issues and dissatisfaction with the store's warranty policies on replacements.
Operating Hours:
- Monday: 9:00 AM - 4:00 PM
- Tuesday: 9:00 AM - 4:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 4:00 PM
- Saturday: 9:00 AM - 5:00 PM
- Sunday: Closed
Staff Members:
- Linley
- Jaime
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 71%
Total Customer Feedback Reviewed: 59
Store Phone Number: 5033361581