Silver Lining Jewelry & Loan is a reputable jeweler located at 2122 NE Sandy Blvd, Portland, OR 97232, providing a wide range of services tailored to meet customer needs, particularly in engagement ring creation. The store operates in Multnomah County and is staffed by knowledgeable professionals who are committed to offering personalized assistance in selecting and customizing engagement rings.

The jeweler boasts a long history in the pawn industry, with over 320 reviews analyzed. Customers have praised the friendly service and the expertise of staff members, including Kay and Lucio, particularly in jewelry sales and custom design. Many reviews highlight the shop's inviting atmosphere and fair pricing, underlining a customer-first approach to service.

However, there are some negative remarks regarding pricing discrepancies and customer service experiences, particularly in the pawn process. Some reviews reflect dissatisfaction regarding offers for items and perceived treatment.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 12%
Negative: 10%

**Best Review:** A customer named Cindy commended the excellence and knowledge of the staff, particularly noting Kay's professionalism and helpfulness in selecting rings, making the experience enjoyable and trustworthy.

**Worst Review:** A customer named Mary expressed frustration over a significant decrease in the offer for a watch when she returned to sell it, feeling the situation was mishandled by the staff.

**Opening Hours:**
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed

Staff Members:
- Kay
- Lucio
- Josh (Owner)

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.