Fred Meyer Jewelers, located at 3800 SE 22nd Ave, Portland, OR, offers a variety of jewelry services with a strong emphasis on engagement ring creation. The store is known for its extensive selection of diamonds and other fine jewelry, catering to customers looking to celebrate special moments. With operating hours from Monday to Friday, 8 am to 5 pm, and closed on weekends, the staff is experienced in guiding customers through the engagement ring selection process, ensuring satisfaction in service. The phone number for inquiries is +1 800-858-9202.
Overall, the sentiment from online customer reviews leans towards negative, with 154 total reviews leading to a breakdown of approximately 30% positive, 20% neutral, and 50% negative experiences shared by customers. Common themes in the feedback reflect satisfaction with the range of jewelry options but frustration with customer service and management practices.
***Best Review:*** A customer praised the exceptional quality and friendly service provided by the staff at Fred Meyer Jewelers, highlighting their knowledge and assistance in selecting the perfect engagement ring.
***Worst Review:*** Another review criticized the poor management and lack of customer support, expressing disappointment in the handling of employee concerns and suggesting that the store does not prioritize customer service effectively.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Day | Hours |
|-----------|----------------|
| Monday | 8 am - 5 pm |
| Tuesday | 8 am - 5 pm |
| Wednesday | 8 am - 5 pm |
| Thursday | 8 am - 5 pm |
| Friday | 8 am - 5 pm |
| Saturday | Closed |
| Sunday | Closed |
Staff members mentioned include various employees noted in reviews; however, specific names were not highlighted.
Positivity Score: 40%
Total Customer Feedback Reviewed: 154