Marx Jewelers, located at 520 SW Yamhill St Ste 1010, Portland, OR 97204, specializes in creating stunning, custom-made engagement rings. With a history dating back to 1888, this family-owned business prides itself on highly skilled craftsmanship combined with modern technology, ensuring quality and unique designs tailored to clients' wishes. The owner, Slava Gurevich, is known for his dedication to customer satisfaction, guiding clients through the design process to create personalized jewelry that exceeds expectations.

In total, 409 reviews have been examined, with sentiments that depict a generally positive experience. The atmosphere at Marx Jewelers reflects a commitment to quality service, where every client feels heard and valued. The positive sentiment stands at approximately 85%, with 10% neutral feedback and 5% negative evaluations.

While many customers appreciate the personalized service and the ability to customize their rings beautifully, a few experienced issues with miscommunication or service pressure.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
A customer named Maya praised Slava for creating a breathtaking engagement ring from a family heirloom diamond, highlighting his attention to detail and collaborative approach throughout the design process, resulting in a piece beyond her expectations.

Worst Review:
A reviewer named Tim expressed dissatisfaction with his experience, noting communication issues regarding design specifics and multiple resizing attempts, leading to a feeling of frustration and a lack of professionalism during interactions.

**Operating Hours:**
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 12:00 PM - 5:00 PM
Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.