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Broadway Jewelry and Pawn is a distinguished jeweler located in San Diego, California. Known for its expertise in engagement ring creation and an array of jewelry services, this establishment operates under the ownership of Bijan B. With over 25 years of service at their Broadway location, they focus on providing exceptional customer care and specialize in buying and loaning on gold and silver jewelry, watches, and fine items, ensuring fair value for clients.
The shop is situated at 523 Broadway, San Diego, CA 92101, and can be reached at (619) 595-0005. Operating hours are Monday to Friday from 10:00 AM to 4:00 PM, with the shop closed on Saturdays and Sundays.
Overall Sentiment from Online Customer Reviews:
The sentiment based on the reviews analyzed reflects a generally positive atmosphere towards Broadway Jewelry and Pawn, with approximately 70% positive, 20% neutral, and 10% negative feedback.
Highlighting customer feedback, many appreciate the friendly service and expertise in jewelry appraisal, particularly for engagement rings and repairs. However, some customers have expressed dissatisfaction with the store's limited purchasing options, especially regarding non-gold items.
Best Review:
Joseph Lloyd commended the professionalism and politeness of the staff at Broadway Jewelry and Pawn. He highlighted the excellent customer service and the beautiful selection of women’s jewelry, noting the quality and pricing were outstanding.
Worst Review:
Kayla Davis shared frustrations about the store’s stringent purchasing policy, particularly that the store primarily focused on gold, leaving those with other types of jewelry feeling undervalued.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Day | Hours |
|--------------|-------------------|
| Monday | 10:00 AM - 4:00 PM|
| Tuesday | 10:00 AM - 4:00 PM|
| Wednesday | 10:00 AM - 4:00 PM|
| Thursday | 10:00 AM - 4:00 PM|
| Friday | 10:00 AM - 4:00 PM|
| Saturday | Closed |
| Sunday | Closed |
Staff member mentioned: Bijan B.
Positivity Score: 80%
Total Customer Feedback Reviewed: 8
Store Phone Number: 6195950005
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