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Serengeti Jewelers, located at 861 Sixth Ave, Suite 510, San Diego, CA, 92101, is renowned for its exceptional engagement ring creation services. Committed to personalized customer care, the shop specializes in custom jewelry design utilizing the latest CAD/CAM technology. Client reviews consistently highlight the knowledgeable staff, particularly Jim Dente, who guides customers through the diamond selection process, ensuring they understand important factors such as cut, clarity, and certification. The jeweler has a solid reputation for crafting stunning, one-of-a-kind pieces that often come in at competitive prices compared to larger retail chains.
Operating in San Diego County, Serengeti Jewelers also offers services for custom design, vintage jewelry appraisal, and luxury watch brokerage, catering to a wide array of jewelry needs. With a total of 38 reviews, the overall sentiment from online customer reviews is as follows:
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Positive reviews often commend the attentive service, the quality of craftsmanship, and the educational experience when selecting engagement rings. However, there are some negative sentiments regarding isolated experiences with communication styles that customers found off-putting.
Best Review:
A customer noted that Serengeti's level of personal care surpassed any expectations set by larger stores, emphasizing their impressive craftsmanship and the personalized approach to creating a unique engagement ring.
Worst Review:
One review criticized the store for a perceived lack of professionalism during a consultation, with the customer feeling unwelcome and stating that the service could benefit from a more positive interaction.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: 9:30 AM – 4:30 PM
- Tuesday: 9:30 AM – 4:30 PM
- Wednesday: 9:30 AM – 4:30 PM
- Thursday: 9:30 AM – 4:30 PM
- Friday: 9:30 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
Staff members mentioned include Jim Dente.
Positivity Score: 90%
Total Customer Feedback Reviewed: 38
Store Phone Number: 6192301358
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