House of Jewels, located at 1772 Garnet Ave, San Diego, CA 92109, is a family-run jewelry store in Pacific Beach known for its exceptional engagement ring creation and jewelry repair services. The knowledgeable staff, including owners Leonard and Sophia, have over 40 years of combined experience in the jewelry business, ensuring customers receive personalized attention and high-quality service. The store specializes in custom-designed engagement rings and provides various repair services for jewelry and watches. With a positive reputation for craftsmanship, the store is highly regarded by repeat customers.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Throughout 74 reviews, the majority highlight the welcoming atmosphere, attentive service, and quality of workmanship at House of Jewels. Customers express gratitude for the personalized care received during their visits, especially in creating or repairing cherished jewelry pieces.
Best Review: Kristina praised House of Jewels for the high-quality craftsmanship and the caring, family-like atmosphere, emphasizing her trust in them for custom jewelry needs.
Worst Review: A recent review from Mark expressed dissatisfaction with the customer service, claiming unprofessional behavior from the staff when he sought assistance with a watch repair.
Hours of Operation:
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
- Monday: Closed
Staff: Leonard, Sophia
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 74
Store Phone Number: 8584908097