The Diamond Connection is a renowned jewelry store specializing in creating exquisite engagement rings, located at 1755 San Diego Ave, San Diego, CA 92110. With an impressive collection, this family-owned business prioritizes exceptional customer service, ensuring that each client feels valued throughout their jewelry purchasing journey. The knowledgeable staff, including Aaron and Nancy, are dedicated to guiding couples through the engagement ring selection and customization process, making it a seamless experience.
Customers have consistently praised The Diamond Connection for their personalized service and high-quality craftsmanship, boasting an impressive rating of 4.9 out of 5 based on 895 reviews. Many reviews highlight the staff's friendliness, extensive expertise, and the stress-free atmosphere while choosing the perfect ring. However, a few customers expressed concerns about long wait times for custom work, indicating that during peak hours, the store might feel busy.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
Highlights from customer feedback reflect the positive sentiment toward The Diamond Connection.
Best Review: A customer named Ryan appreciated the personalized attention and expert guidance from Aaron and Nancy while selecting an engagement ring, having found their service friendly and accommodating without any pressure to make a purchase.
Worst Review: A review from Karen mentioned an inconvenient experience with staff not wearing masks during her visit, though she later clarified her appreciation for the products and services received.
**Operating Hours:**
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: 12:00 PM - 2:30 PM
- Monday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 1090
Store Phone Number: 6192968900
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