Collins Family Jewelers, San Diego, CA
Collins Family Jewelers, located at 8220 Mira Mesa Blvd., Suite A, San Diego, CA 92126, is a highly regarded destination for custom engagement ring creation and jewelry services in San Diego County. With a reputation built on over 41 years in the business, the jewelry store specializes in offering exquisite, tailor-made engagement rings, loose diamonds, and various fine jewelry pieces. Customers appreciate the personalized service provided by the knowledgeable staff, including owners Bill and Cynthia Collins, who are committed to maintaining a welcoming environment.
The jeweler offers a broad range of services, including jewelry cleaning, watch and jewelry repair, and watch battery replacements. Collins Family Jewelers is known for its exceptional customer service, with many reviews highlighting the staff's dedication to meeting their clients' needs during the engagement ring selection process. Customers rave about the ease and expertise of ring customization, making it a sought-after place for significant life events.
However, some reviews have indicated concerns over service wait times and operating hours, which may be limited for those with busy schedules. Still, the friendly atmosphere and community presence continue to win over clients.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlight Reviews:
Best Review: A customer praised the exceptional service provided by Briana while creating a unique engagement ring. They emphasized the strong communication and attention to detail, ultimately resulting in a piece they consider a cherished heirloom.
Worst Review: One dissatisfied customer reported a negative experience related to pricing and customer service expectations, feeling that their inquiries were not met with adequate care or responsiveness.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Tuesday: 10 AM - 3 PM
- Wednesday: 10 AM - 3 PM
- Thursday: 10 AM - 3 PM
- Friday: 10 AM - 3 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed
- Monday: Closed
Staff Members:
- Bill Collins
- Cynthia Collins
- Briana Collins
