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Located in the San Diego Jewelry Exchange building, KT Reynolds Company is a family-owned jeweler that has been serving the community since 1977. This store specializes in engagement ring creation, offering a variety of genuine and lab-grown diamonds, custom made jewelry, and appraisal services. The knowledgeable staff, led by Kevin T. Reynolds, is known for their expertise in diamonds and their commitment to customer satisfaction, creating a welcoming and enjoyable environment for clients.
Reviews highlight the store’s focus on personalized service and the ability to create beautifully crafted engagement rings. Customers appreciate Kevin's vast knowledge and the quality of work provided, often noting how he goes above and beyond to source the right pieces. While the general sentiment is overwhelmingly positive, with positive feedback about the craftsmanship and customer service standing out, isolated mentions of longer wait times for custom orders suggest room for improvement in operational efficiency.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 5%
Negative: 0%
**Opening Hours:**
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
**Staff:**
- Kevin T. Reynolds
Best Review:
Molly Wohlford praised the jeweler for excellent workmanship and value, specifically highlighting how Kevin fixed a diamond in a ring at an impressive price.
Worst Review:
No negative reviews were found to report.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 5
Store Phone Number: 6192324659
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