San Diego Jewelry Buyers, located at 907 6th Ave, San Diego, CA 92101, is a highly regarded jeweler specializing in engagement ring creation and jewelry services throughout San Diego County. With a solid review rating of 4.6 from 188 reviews, this store offers a range of valuable services including jewelry appraisal, purchasing of gold and diamond pieces, and custom engagement ring design. The skilled team, led by owner Kevin Keller, is known for their exceptional customer service and transparency during the appraisal process.
Customers consistently praise the professionalism and friendliness of the staff, noting that they provide thorough evaluations and fair pricing for both buying and selling jewelry. Many reviews highlight the positive atmosphere, with staff members such as Alex recognized for their helpfulness and expertise in guiding clients through the engagement ring selection process.
However, there are also some concerns highlighted by customers, including isolated instances of dissatisfaction regarding offer prices and experiences with certain appraisals. It is important for potential customers to weigh these comments when considering their jewelry needs.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from the reviews stands at approximately 82% positive, with around 12% neutral and 6% negative. This reflects a largely favorable view of the store's services and staff interactions.
Best Review:
A customer named Dyllon highly commended San Diego Jewelry Buyers for their excellent service and fairness in pricing, sharing his positive experiences over the years and emphasizing that he always recommends the store to friends and family.
Worst Review:
Cynthia expressed concern regarding a perceived undervaluation of her engagement ring, feeling that the offers provided were not reflective of its true worth, despite efforts to explain the evaluation.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff:
- Kevin Keller
- Alex
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 88%
Total Customer Feedback Reviewed: 188
Store Phone Number: 6192369603