Presley & Co. Fine Jewelers, located at 3392 30th Street, San Diego, California 92104, operates in San Diego County and is renowned for its exceptional services in custom jewelry design, particularly engagement ring creation. With an array of unique pieces curated from talented women designers worldwide, the store provides clients with a personalized experience, focusing on their specific needs and styles.
The owner, Liz, is praised for her expertise and attentiveness, guiding customers through the design process while ensuring a welcoming atmosphere. Services offered include jewelry cleaning, resizing, restoration, and custom engagement ring design, catering to various budgets and preferences. In total, 161 reviews have been examined for this overview.
Overall Sentiment from Online Customer Reviews:
The general sentiment from online customer reviews can be categorized as follows:
- Positive: 88%
- Neutral: 8%
- Negative: 4%
Many reviewers commend the outstanding customer service, mentioning how Liz and her team go above and beyond to create rings that surpass expectations. However, there are occasional remarks regarding delays in service or miscommunication that suggest room for improvement.
Best Review:
A customer named Alex highlighted the personalized experience they received when designing an engagement ring, stating that Liz's commitment and understanding of their needs significantly enhanced the overall process, resulting in a unique and stunning ring.
Worst Review:
In a review by Janet, the customer expressed disappointment due to a resizing issue that was not handled as promised, which resulted in leaving without the ring and feeling frustrated with the communication process.
**Operating Hours:**
- Monday: Closed
- Tuesday: Closed
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed
Staff Members:
- Liz (Owner)
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 161
Store Phone Number: 6192551149
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.