Time Wise Jewelers, located at 5643 Balboa Ave, San Diego, CA 92111, operates in San Diego County. With a significant reputation for engagement ring creation, this family-owned jeweler has been serving the community since 1981. Customers commend the knowledgeable and friendly staff, led by owner Stephanie Langlois, who specializes in custom designs and provides exceptional service throughout the jewelry buying experience.
The store offers various services, including watch repairs, ring sizing, and a selection of unique estate pieces, alongside their custom engagement rings. Many reviews highlight the attentive nature of the staff and the high-quality craftsmanship they provide.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlights of customer feedback indicate satisfaction with the engagement ring creation process, showcasing the jeweler's ability to bring customer visions to life. However, some reviews note concerns over pricing for specific services, particularly for battery replacements and repairs.
Best Review: A customer praised the exceptional service received while having a unique engagement ring created, noting the staff's attentiveness and expertise, particularly mentioning Stephanie's assistance in designing a ring that matched their personal taste.
Worst Review: One customer expressed disappointment over a perceived lack of quality in the service when having a watch battery replaced, detailing that the work led to further issues with their watch.
Opening Hours:
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members Mentioned:
- Stephanie Langlois, Owner
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 212
Store Phone Number: 8585605503