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Nikki & Co. is a distinguished jewelry store located at 562 Fifth Ave, San Diego, CA 92101, specializing in the creation of exquisite engagement rings and offering a fine selection of luxury watches and estate pieces. With a legacy dating back to 1948, the store is renowned for its outstanding customer service and knowledgeable staff, including Moe, who is highly regarded for his expertise in both diamonds and luxury watches.
The jeweler provides comprehensive services that include engagement ring customization, resizing, and jewelry restoration, ensuring that each customer finds the perfect piece for their special occasion. The store is noted for its fair pricing and high-quality products, receiving praise for its personal and attentive service, such as assistance with watch adjustments and repairs.
Operating hours are as follows:
- Monday: 11:00 AM - 6:00 PM
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 9:00 PM
- Saturday: 11:00 AM - 9:00 PM
- Sunday: 11:00 AM - 5:00 PM
Overall Sentiment from Online Customer Reviews:
The store has received overwhelmingly positive feedback, with approximately 95% of reviews expressing satisfaction. Customers frequently commend the friendly and knowledgeable staff, particularly noting the helpfulness of Moe and his team. Negative feedback generally revolves around occasional wait times, but these are rare.
Best Review:
Katie A. highlighted the exceptional service she received when staff assisted her with a necklace issue free of charge, emphasizing the friendly and accommodating nature of the team.
Worst Review:
While there were no significantly negative reviews shared, some customers mentioned minor delays during busy periods as an area for potential improvement.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Staff Members:**
- Moe M.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 32
Store Phone Number: (619) 236-0870
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