Gilmore Family Jewelers, located at 2750 Historic Decatur Rd. Ste 207, San Diego, CA 92106, is renowned for its custom engagement ring creation. This family-owned jeweler has been serving clients in the San Diego area for over 40 years, providing personalized and attentive service. With a focus on custom jewelry design, the team, including Gary, Alex, and Beth Gilmore, works closely with clients to ensure that every piece reflects their unique vision. They offer a range of services, including jewelry repair, buying and designing custom engagement and wedding rings, as well as appraisals.
The store operates by appointment, allowing for undivided attention to each customer. Operating hours are Wednesday to Friday from 11 AM to 5 PM, and Saturday from 11 AM to 5 PM. They are closed on Monday, Tuesday, and Sunday. The phone number to reach them is (619) 225-1137.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
Customer reviews indicate a high level of satisfaction, particularly regarding the custom design process and the welcoming nature of the staff. Many customers praise the craftsmanship and personal attention received throughout their jewelry creation experience.
Highlight Reviews:
Best Review: A customer noted the exceptional service provided by Alex, highlighting how she patiently worked with them to create a stunning engagement ring. They appreciated the attention to detail and the care taken to ensure their vision was met.
Worst Review: A customer expressed disappointment with the quality and communication regarding their engagement ring redesign. They felt the service was overpriced and that the final product did not meet their expectations, leading to a breakdown in trust.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 11 AM - 5 PM |
| Thursday | Closed |
| Friday | 11 AM - 5 PM |
| Saturday | 11 AM - 5 PM |
| Sunday | Closed |
Staff members mentioned: Gary Gilmore, Alex Gilmore, Beth Gilmore.
Positivity Score: 90%
Total Customer Feedback Reviewed: 56
Store Phone Number: 6192251137