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Magic Touch Jewelry and Watch Repairs, located at 5658 Mission Center Road, Suite 305, San Diego, California 92108, is a prominent destination for engagement ring creation and a variety of jewelry services. With a dedicated team and certified professionals, the shop specializes in custom jewelry design, ensuring that each engagement ring is crafted to the client's specifications while offering services such as resizing, stone setting, and engraving.
This jewelry store operates primarily in San Diego County and boasts an overall rating of 4.0 across 132 reviews, reflecting a mixture of customer experiences. Many reviews showcase positive sentiments about the skilled craftsmanship and the welcoming staff, particularly highlighting the professional service provided by the owner, Greg Nalbandian, who is noted for his attention to detail and commitment to customer satisfaction.
However, there are also several critical reviews pointing out high prices for services, inconsistent customer service, and dissatisfaction with adjustments made to jewelry. Despite some negative feedback regarding pricing and service quality, a considerable portion of customers appreciate the expert repairs and quick service.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
**Opening Hours**:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed
**Staff**:
- Greg Nalbandian
Best Review:
A customer praised the exceptional service at Magic Touch for transforming his watches to look as good as new. He commended Greg for his outstanding craftsmanship and highly recommended the store for any fine jewelry needs.
Worst Review:
Another reviewer expressed frustration over the high costs and perceived rudeness experienced during her visit regarding an engagement ring resize. She felt that the staff lacked professionalism and wouldn't recommend the shop based on that interaction.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 200
Store Phone Number: 6192601700
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