Highlands Jewelers, San Diego CA
Highlands Jewelers, located at 3830 Valley Center Drive Ste #706, San Diego, CA 92130, is a well-respected family-owned jewelry store in San Diego County, renowned for its exceptional engagement ring creation services. The store has garnered a positive reputation over its 30 years of operation, thanks to owner Victor and his dedicated staff, who are known for their expertise in custom jewelry design and personalized service.
Customers frequently commend the team for their warm and welcoming atmosphere, alongside quick, efficient services. Many reviews highlight the skilled craftsmanship in creating stunning engagement rings tailored to individual preferences, with Victor often accommodating specific requests and providing valuable guidance throughout the customization process. Services also include jewelry repair, resizing, and cleaning, ensuring a comprehensive offering for customers' jewelry needs.
However, some reviews point to instances of dissatisfaction, notably regarding customer service experiences. A few customers have reported feeling dismissed during consultations or having issues with repair quality, which contrasts with the overwhelmingly positive feedback regarding the shop's engagement ring services and overall reliability.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Best Review:** A customer praised Victor's ability to create a custom engagement ring, highlighting the exceptional quality and the appreciation for the personalized service provided throughout the process.
**Worst Review:** One customer expressed disappointment in the service, feeling that their concerns about a ring repair were not taken seriously, which led them to seek assistance elsewhere.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff:
- Victor Manoushakian
