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Paaz Jewelry Supply is a well-regarded jewelry supply store located at 861 6th Ave Ste 210, San Diego, CA 92101, known for its focus on engagement ring creation and other jewelry supplies. The store is recognized for having a sizable salesroom stocked with loose diamonds, fine gold jewelry, and various jewelry-making supplies. Customers appreciate the wide selection and affordability of the products available.
The staff at Paaz Jewelry Supply has received multiple mentions in positive reviews for their helpfulness and expertise, particularly notable is the support provided by KC and Sam, who are often credited for exceptional service during the engagement ring selection process. They are reported to have extensive knowledge about diamonds and settings, making it easier for clients to find the perfect ring tailored to their needs.
However, mixed reviews have surfaced, with some negative feedback addressing the store's customer service, particularly regarding experiences with returns and communication. A few customers reported dissatisfaction with how their issues were handled, citing instances of unprofessionalism and refusal to resolve disputes favorably.
Overall, customer feedback indicates a diverse sentiment surrounding the services offered by Paaz Jewelry Supply.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Opening Hours:
- Monday to Friday: 9:00 AM - 3:00 PM
- Saturday: Closed
- Sunday: Closed
**Staff Members Mentioned:**
- KC
- Sam
Best Review:
James highlighted the excellent service and product quality at Paaz Jewelry Supply, praising the helpfulness and knowledge of the staff, which significantly enhanced his shopping experience.
Worst Review:
Drake expressed frustration over unprofessional treatment regarding an online purchase, feeling dismissed during a customer service dispute, which left him dissatisfied with the overall service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 57
Store Phone Number: 6192348911
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