Tiffany & Co., located at 7007 Friars Rd, Ste 642, San Diego, CA 92108, is a distinguished jeweler renowned for its exceptional engagement ring services and fine jewelry. With a commitment to quality and customer care, Tiffany's offers appointment-based consultations, ensuring that clients receive personalized attention when selecting engagement rings from their elegant collection.
This jewelry store operates in San Diego County and provides a variety of services including jewelry cleaning, repair, and engraving. The staff, noted for their professionalism and extensive product knowledge, aim to create memorable experiences, especially for couples exploring engagement options. Customers have particularly praised employees like Marie Shellum for their attentiveness and helpfulness throughout the ring selection process.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Positive reviews highlight the luxurious atmosphere, the high-quality jewelry, and the exceptional service experienced by many, noting how friendly and knowledgeable staff like Marie make the shopping experience enjoyable. However, some negative reviews point to inconsistent customer service, with certain individual experiences lacking the expected attentiveness and care, particularly during busy times.
Best Review:
Michael commended the staff for their phenomenal service while purchasing a necklace for his daughter, emphasizing how attentive and accommodating they were, making the experience special.
Worst Review:
Kathy expressed disappointment regarding the lack of follow-up on her request for a charm replacement after experiencing multiple issues, indicating a failure in understanding and addressing customer needs.
Hours of Operation:
| Day | Hours |
|-----------|------------------|
| Monday | 11:00 AM - 8:00 PM |
| Tuesday | 11:00 AM - 8:00 PM |
| Wednesday | 11:00 AM - 8:00 PM |
| Thursday | 11:00 AM - 8:00 PM |
| Friday | 11:00 AM - 8:00 PM |
| Saturday | 11:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
Staff Members:
- Marie Shellum
- Shin Lee
- John
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 331