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Located at 1640 Camino Del Rio N, Suite 313, San Diego, CA 92108, Zales Jewelers in San Diego County has garnered mixed feedback for its jewelry and engagement ring creation services. With a total of 90 reviews, the store showcases a range of experiences for potential customers.
The jeweler offers various services, including custom engagement ring creation, jewelry repair, and cleaning. Customers have recognized specific staff members like Erica and Bryan for their attentive service during the ring selection and appointment process. Many patrons appreciated the help they received while selecting their perfect engagement rings and noted the friendly atmosphere created by the staff.
However, not all reviews reflect a positive experience. Some customers reported concerns about communication issues, extended repair times, and inconsistent customer service. This inconsistency has impacted the overall sentiment about the store.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 20%
Negative: 30%
Highlighting feedback, there are notable experiences shared by customers.
Best Review: A positive review from Mary praised the friendly and accommodating service from Erica and Bryan, highlighting their patience and support during her ring purchase.
Worst Review: In contrast, Rachel expressed frustration over repeated quality issues with the engagement ring she purchased, stating that multiple diamonds fell out shortly after her purchase.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Hours of Operation:**
| Day | Opening Hours |
|------------|---------------------|
| Monday | 10 AM - 9 PM |
| Tuesday | 10 AM - 9 PM |
| Wednesday | 10 AM - 9 PM |
| Thursday | 10 AM - 9 PM |
| Friday | 10 AM - 9 PM |
| Saturday | 10 AM - 9 PM |
| Sunday | 11 AM - 6 PM |
Staff members mentioned include Erica and Bryan.
Positivity Score: 60%
Total Customer Feedback Reviewed: 90
Store Phone Number: (619) 297-3273
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