Exclusive Diamonds by Carter, located at 861 6th Ave #185, San Diego, CA 92101, stands out as a premier destination for engagement ring creation and exceptional jewelry services. Known for their personalized approach, the jeweler has garnered a reputation for quality and craftsmanship since its establishment in the 1950s. Under the guidance of owner Ronnie, the team prides itself on customer satisfaction, working closely with clients to design rings that meet their specific needs and preferences.
The store offers a variety of services, including custom jewelry design, diamond sourcing, and repairs, catering to clients in San Diego County. Customers have praised the attentive service and expertise exhibited by the staff, making the often-stressful experience of choosing an engagement ring a comfortable and enjoyable process.
**Overall Sentiment from Online Customer Reviews:**
Positive sentiment: 92%
Neutral sentiment: 6%
Negative sentiment: 2%
The overwhelming majority of reviews reflect a highly positive experience, emphasizing the store's exceptional customer service and quality products. Many customers highlight the friendly and knowledgeable staff, particularly Ronnie, noting that they felt valued and appreciated during their visits.
However, a few reviews expressed dissatisfaction with specific experiences related to communication lapses, such as delays in responses to inquiries.
**Best Review:**
Marisela noted the exceptional service, stating that the staff's attentiveness and the quality of the jewelry exceeded her expectations.
**Worst Review:**
Christina shared disappointment with customer service, mentioning a lack of follow-up regarding an order and ultimately choosing not to proceed with the purchase.
| Opening Hours |
|---------------------|
| Monday | 9:30 AM - 4:00 PM |
| Tuesday | 9:30 AM - 4:00 PM |
| Wednesday | 9:30 AM - 4:00 PM |
| Thursday | 9:30 AM - 4:00 PM |
| Friday | 9:30 AM - 4:00 PM |
| Saturday | 9:30 AM - 2:00 PM |
| Sunday | Closed |
Staff mentions include Ronnie, who is recognized for his expertise and personal touch in customer interactions.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 95%
Total Customer Feedback Reviewed: 116
Store Phone Number: 6192369812
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.