The Jewelers Bench, located at 10804 W Fairview Ave, Boise, ID 83713, is a highly regarded jewelry store in Ada County specializing in engagement ring creation and comprehensive jewelry services. The owner and operator, Paul, is frequently praised for his craftsmanship, integrity, and commitment to customer satisfaction. The shop has received a total of 221 reviews, showcasing its reputation among local customers.
Positive reviews highlight the excellent service and high-quality work, with many clients noting that their engagement rings were resized or repaired with exceptional care and artistry. One customer was particularly impressed with the quick turnaround for their engagement ring, receiving it the same day. The staff's friendly and knowledgeable demeanor enhances the shopping experience, creating a welcoming atmosphere for customers.
However, some negative reviews suggest a decline in service quality and pricing, with a few customers expressing dissatisfaction with pricing discrepancies or the perceived rudeness of staff during interactions.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
Best Review: A customer named Jace commended the Jewelers Bench for resizing a ring less than two hours at a very reasonable price, and highlighted the owner’s warm demeanor and eagerness to assist.
Worst Review: Kim recounted an unpleasant experience, feeling dismissed by the staff and believing her needs were not taken seriously when seeking repairs for a family heirloom.
Operating Hours:
- Monday: Closed
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 4:00 PM
- Sunday: Closed
Staff Members: Paul
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 2
Store Phone Number: 5024997100