Brundage Jewelers, located at 141 Chenoweth Lane in Louisville, KY, has been a shining beacon for those seeking remarkable engagement rings since 1982. Unfortunately, this beloved local jewelery store is currently noted as permanently closed, which has left many in the community searching for alternatives.
Under the ownership of Bill Brundage, the store garnered a loyal following thanks to its commitment to customer satisfaction and expert jewelry repair services. Customers frequently raved about the personalized experience, remarking on how the staff took time to understand their vision and provide valuable insights during the design process. The quality of craftsmanship for custom pieces, especially engagement rings, received high praise in reviews. While many expressed deep appreciation for the service and selection, some customers noted that their experiences varied in terms of responsiveness and service quality.
Customer Sentiment: Approximately 80% of customers were highly satisfied with their visits, while about 10% had neutral experiences and 10% encountered service-related issues.
Opening Hours:
Monday to Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed
Best Review: Bill noted that Brundage Jewelers offers a delightful range of styles and friendly service, making his experience of purchasing gold earrings genuinely enjoyable.
Worst Review: A dissatisfied customer mentioned frustrations over resizing services, feeling that her needs were overlooked by the staff.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 50
Store Phone Number: 5028957717