Fast Fix Jewelry And Watch Rep Louisville KY

Fast Fix Jewelry and Watch Repairs in Louisville, KY, specializes in creating exquisite engagement rings and offers a wide array of jewelry services, including repairs, appraisals, and custom design. The skilled team at this jeweler is known for its friendly, knowledgeable service, ensuring that each piece is crafted with precision and care. Located in Mall St. Matthews, they have garnered a respectable reputation among customers, backed by a total of 578 reviews.

Operating in Jefferson County, the store's staff, including notable associates like Sean and Sara, are dedicated to providing excellent customer service and quality craftsmanship. Their engagement ring creation process involves working closely with clients to help design rings that reflect their unique style and preferences, making it a popular choice for those seeking personalized jewelry.

Customer feedback highlights the bustling atmosphere at the store, with many praising the quick and efficient service. However, some reviews also indicate occasional challenges with communication and timing during busy periods. Various reviews commend the pricing structure, notably the value offered for watch battery replacements with extended warranties.

**Overall Sentiment from Online Customer Reviews:**
Positive: 85%
Neutral: 10%
Negative: 5%

**Best Review:**
Odalis praised the exceptional service and amazing discounts available at Fast Fix, noting how helpful and knowledgeable the staff was during her visit, which included a significant number of watch repairs.

**Worst Review:**
Drew expressed dissatisfaction with the long wait for a mechanical watch repair, stating that poor communication regarding the status of his item led to a frustrating experience.

Hours of Operation:
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Sean
- Sara

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.