The Jewelry Doctor Repair Center, Louisville, KY
The Jewelry Doctor, located at 4105 Taylor Blvd, Louisville, KY 40215, has established itself as a reputable jeweler in Jefferson County, offering a range of services that include custom engagement ring creations, jewelry and watch repair, and gold buying. With a phone number of (502) 915-7565, this store provides exceptional quality with a focus on customer satisfaction.
The store operates under the guidance of Larry T. Franklin, who demonstrates a commitment to terrific service, as reflected in the numerous positive customer reviews covering a total of 79 reviews. Customers frequently praise the quality of the jewelry repair work, with many noting the swift turnaround times and the helpfulness of the staff.
Overall, The Jewelry Doctor has earned a strong reputation primarily for its engagement ring services, showing expertise in resizing, repairing, and creating pieces that hold significant sentimental value. The store has been highlighted for its friendly atmosphere and reasonable pricing, making it a go-to choice for those seeking personalized jewelry services.
However, some reviews indicate areas for improvement, specifically regarding customer service interactions, with a few noting unprofessional responses during inquiries.
Overall Sentiment from Online Customer Reviews:
- Positive: 87%
- Neutral: 9%
- Negative: 4%
Best Review:
Nikka commended the store for providing amazing service and high-quality work in a timely manner, reinforcing the jeweler’s reputation for excellence.
Worst Review:
One customer raised concerns about a curt phone interaction when inquiring about a watch battery replacement, which highlighted a need for improved customer communication.
Operating Hours:
- Monday: 11:00 AM – 5:00 PM
- Tuesday: 11:00 AM – 5:00 PM
- Wednesday: 11:00 AM – 5:00 PM
- Thursday: 11:00 AM – 5:00 PM
- Friday: 11:00 AM – 5:00 PM
- Saturday: 12:00 PM – 4:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
