The Jewel Box offers a variety of services specializing in engagement ring creation and repair, situated at 1250 Bardstown Rd Ste 9, Louisville, KY 40204, in Jefferson County. Known for its friendly atmosphere and knowledgeable staff, The Jewel Box has garnered a solid reputation over its many years of service to the community.

With a rating of 4.4 based on 54 reviews, customer sentiment leans positively, with many reviews highlighting exceptional customer service, particularly for watch repairs and jewelry resizing. Reviewers appreciate the personal touch of the staff and the quick turnaround for service, reinforcing the store’s dedication to quality craftsmanship. However, some customers have reported issues with the accessibility of services and closure notices, noting that it's essential to confirm operational hours before visiting.

Operating hours are as follows:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: Closed
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff members include Shelly and Lester, who are frequently mentioned in reviews for their warmth and helpfulness.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Best Review:
Bob Metzger commends the staff for their friendly demeanor and excellent customer service, stating that they have been a reliable choice for watch and jewelry repairs over the years.

Worst Review:
A reviewer named Hershel expressed frustration after discovering that the business had been closed for several years, indicating a lack of current information on its operational status.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.