Jared Galleria Of Jewelry Mall St. Matthews in Louisville KY

Jared The Galleria Of Jewelry, located at 4972 Shelbyville Rd, Louisville, KY 40207, is known for its wide selection of fine jewelry and personalized services, making it a noteworthy choice for engagement ring creation. Customers entering the store can expect a professional atmosphere with a variety of options to suit different budgets. The jewelry team provides on-site repair services, ring sizing, and custom jewelry design, contributing to a comprehensive experience for couples looking for the perfect engagement ring.

While the store boasts a significant number of reviews, it also reflects a mixed sentiment from customers. Positive reviews highlight excellent customer service, particularly from staff members like Elias, and praise the store for its knowledgeable employees who provide a welcoming environment. However, some negative feedback points to inconsistent customer experiences, long wait times, and occasional issues with repairs and sizing.

The overall sentiment from online customer reviews:

Positive: 60%
Neutral: 20%
Negative: 20%

TOTAL REVIEWS: 198

Best Review: Aimee praised the store for making customers feel welcome, noting the extensive selection available for different budgets and highlighting the attentive staff.

Worst Review: Frances expressed disappointment about a specific incident where safety concerns were not adequately addressed, resulting in a loss of trust in the store's ability to protect customers.

Opening Hours:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Members: Elias, Yuliya

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.