Jared The Galleria Of Jewelry, located at 4972 Shelbyville Rd, Louisville, KY 40207, is known for its wide selection of fine jewelry and personalized services, making it a noteworthy choice for engagement ring creation. Customers entering the store can expect a professional atmosphere with a variety of options to suit different budgets. The jewelry team provides on-site repair services, ring sizing, and custom jewelry design, contributing to a comprehensive experience for couples looking for the perfect engagement ring.
While the store boasts a significant number of reviews, it also reflects a mixed sentiment from customers. Positive reviews highlight excellent customer service, particularly from staff members like Elias, and praise the store for its knowledgeable employees who provide a welcoming environment. However, some negative feedback points to inconsistent customer experiences, long wait times, and occasional issues with repairs and sizing.
The overall sentiment from online customer reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
TOTAL REVIEWS: 198
Best Review: Aimee praised the store for making customers feel welcome, noting the extensive selection available for different budgets and highlighting the attentive staff.
Worst Review: Frances expressed disappointment about a specific incident where safety concerns were not adequately addressed, resulting in a loss of trust in the store's ability to protect customers.
Opening Hours:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff Members: Elias, Yuliya
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 198