Staples Jewelry Louisville KY

Staples Jewelry is a family-owned jewelry store situated at 9800 Shelbyville Rd Suite 103, Louisville, KY 40223, operating primarily in Jefferson County. The shop specializes in engagement ring creation, offering personalized services to help clients design unique pieces suited to their preferences. With a strong focus on customer satisfaction, the knowledgeable staff engages directly with clients to understand their needs, providing an informative, pressure-free shopping experience.

In addition to engagement rings, Staples Jewelry offers a range of services, including jewelry and watch repair, custom jewelry design, and appraisal services. Current operating hours are Monday to Friday from 10:00 AM to 5:00 PM and Saturday from 10:00 AM to 2:00 PM, with the store closed on Sundays. The phone number for inquiries is (502) 425-2302.

Overall, the store has accumulated a total of 81 reviews, reflecting diverse customer experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 76%
Neutral: 14%
Negative: 10%

There is a predominance of positive feedback highlighting excellent customer service and staff expertise, particularly in creating custom engagement rings. However, some reviews express dissatisfaction with the buying process for used jewelry.

Best Review:
Lynette praised Staples Jewelry for their friendly atmosphere and the exceptional quality of jewelry repair services. She emphasized her repeated positive experiences, recommending the store for anyone needing jewelry repairs.

Worst Review:
Brittany expressed disappointment after her diamond ring lost a stone shortly after purchase, feeling that her concerns were not adequately addressed by management.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Day | Hours |
|-----------|--------------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |

Staff Members: Jake Epperson, Gwendolyn Aylesworth, Peggy Miller.