Royal Jewelers, located at 4505 Shelbyville Rd, Suite 101, Louisville, KY 40207, operates in Jefferson County and has established a reputation as a premier destination for engagement ring creation and services since 1947. With a commitment to exceptional customer service, the family-owned business excels in providing personalized attention to customers seeking unique and high-quality jewelry.
The team, led by owner Lynn Schulwolf, includes knowledgeable staff who are dedicated to making the engagement ring process enjoyable and stress-free. Offering a range of services from custom designs to repair services, Royal Jewelers is well-reviewed for its extensive selection of engagement rings, wedding bands, and fine jewelry.
Overall sentiment from online customer reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Customers frequently commend Royal Jewelers for their friendly, attentive staff and the high quality of both jewelry and repairs. However, a few customers have noted longer wait times for repairs.
Best Review: A customer praises the exceptional service received during the purchase of a custom engagement ring, emphasizing the staff's genuine care and attention throughout the process, particularly highlighting Lynn's expertise.
Worst Review: A customer expressed dissatisfaction with a repair that took longer than expected, citing a need for better communication regarding timelines.
Opening Hours:
Monday - Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Staff members mentioned:
- Lynn Schulwolf
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.