St. Matthews Jewelers, Louisville, KY

St. Matthews Jewelers, located at 3634A Brownsboro Rd, Louisville, KY 40207, is a distinguished family-owned jewelry store operating in Jefferson County. Known for its exceptional engagement ring creation services, the store has a reputation for customizing unique and memorable rings suited to various preferences.

The skilled team at St. Matthews Jewelers, led by Billy Lawson and staff members including Barbara “Bahbie” Cruz, prioritizes customer engagement, catering to individual styles and preferences, and providing expert advice. Their array of services extends beyond engagement rings, including custom jewelry design, jewelry and watch repair, and buying gold, silver, and estate pieces.

Customer feedback has been extensively analyzed, covering a total of 28 reviews. The overall sentiment from online customer reviews is largely positive, with approximately 80% positive, 15% neutral, and 5% negative sentiments.

Highlight Reviews:
Best Review: A customer praised the store for their personalized approach in creating engagement rings. They noted the expertise of Barbara in incorporating family heirlooms into stunning designs, making the experience memorable and emotional.

Worst Review: Another reviewer expressed disappointment regarding service for a jewelry repair that involved a wrong clasp, leading to frustration and additional costs that weren't expected.

Operating Hours:
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Billy Lawson
- Barbara “Bahbie” Cruz

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.