Clater Jewelers is a well-regarded jewelry establishment located at 1201 Herr Lane, Suite 170, Louisville, KY 40222, in Jefferson County. With a focus on engagement ring creation, Clater Jewelers offers a personalized service that has garnered a loyal clientele since its founding in 1949. The store's staff, including owner Sallie Clater Baer and gemologist Christy M. Effinger, bring over 199 years of combined experience to guide customers through the process of selecting the perfect engagement ring.
Clater Jewelers is known for its commitment to exceptional customer service, with customers frequently praising the knowledgeable and friendly staff for their attentiveness and the ability to create custom jewelry tailored to individual preferences. The jeweler also specializes in various services, including jewelry repair, appraisals, and custom design, which aim to fulfill the needs of its clients.
The overall sentiment from online customer reviews is overwhelmingly positive, with a strong 95% positive sentiment observed. Neutral feedback comprises about 3%, while negative sentiments account for around 2%.
Best Review: A customer named Monica highlighted the fantastic service provided by the staff, particularly praising Megan and Christine for their helpfulness and creativity in crafting a custom engagement ring that exceeded expectations.
Worst Review: While there was no specific negative review shared, the store's excellent customer care often mitigates any potential drawbacks mentioned by others and reinforces the overall positive reputation.
**Opening Hours:**
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |
Staff Members Mentioned: Sallie Clater Baer, Christy M. Effinger
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 55