Genesis Diamonds is a highly regarded jeweler located in Louisville, KY, specifically at 4600 Shelbyville Rd, Suite 106. The store specializes in creating exquisite engagement rings with a vast selection of GIA certified diamonds and various designer settings. Customers appreciate the knowledgeable and friendly staff, particularly Vetta and Terri, who guide clients through the selection process with expertise and a personalized touch.

Customer reviews highlight the welcoming atmosphere and the commitment to ensuring a satisfying experience, with many praising the lack of pressure during the purchasing process. However, there were some negative experiences reported, particularly regarding post-purchase support, where customers felt pressure and dissatisfaction when needing assistance with their jewelry after the sale.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

**Best Review:** A customer noted that Vetta provided exceptional assistance in finding the perfect engagement ring within budget, highlighting the store's welcoming environment and supportive staff.

**Worst Review:** A different customer expressed dissatisfaction with the post-purchase service, feeling misled about the quality of the diamond they bought, and ultimately felt pressured into further purchases.

**Operating Hours:**
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

**Staff Members:**
- Vetta
- Terri
- Eddie
- Kintus

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*