Edlin Co Fine Jewelry, located at 9609 Newbridge Rd, Louisville, KY 40291, is a family-owned jeweler renowned for its exceptional engagement ring creation services. Trusted by locals, the store has garnered 47 Google reviews, reflecting a solid reputation in the community. Customers praise the knowledgeable staff, who provide personalized assistance in selecting and designing the perfect engagement ring.
Operating hours are:
- Tuesday: 9 am – 3 pm
- Wednesday: 9 am – 3 pm
- Thursday: 9 am – 3 pm
- Friday: 9 am – 3 pm
- Saturday: Closed
- Sunday: Closed
- Monday: 9 am – 3 pm
The overall sentiment from online customer reviews is largely positive, with approximately 70% expressing satisfaction with their experiences, 20% offering neutral feedback, and 10% sharing negative comments.
Positive reviews frequently highlight the friendly and accommodating staff, as well as the fair pricing and expert guidance in engagement ring selection, showcasing the store's dedication to customer service. Conversely, some customers have expressed frustration with the operating hours and payment methods accepted, indicating room for improvement in customer convenience.
Best Review: A customer named Shannon expressed that the staff were exceptionally friendly and provided the highest offers for gold compared to other places in the area, underlining their fair pricing and customer-friendly approach.
Worst Review: Customer Kyle found the store's refusal to accept debit cards inconvenient and noted that the staff seemed rushed and unhelpful during his visit, pointing out a potential need for better service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 47
Store Phone Number: 5022391231