Westport Village Jewelry in Louisville, Kentucky, is a noteworthy destination for those seeking exquisite engagement rings. Known for its collection of beautiful jewelry, this jeweler offers personalized service in engagement ring creation, guaranteeing a unique and memorable experience. The staff are noted for being approachable and helpful, providing guidance throughout the process of selecting the perfect ring. However, some reviews indicate inconsistencies in customer service, with mentions of less-than-ideal interactions on occasion.
The store operates within Jefferson County and prides itself on a diverse selection of pieces that cater to various styles and preferences. With a total of 37 reviews examined, the consensus presents a balanced perspective of the experience that customers have had.
Overall Sentiment from Online Customer Reviews:
Positive sentiments account for approximately 55%, with customers praising the ring selection and overall service. Neutral experiences make up about 30%, reflecting satisfaction without specific highlights. Negative remarks represent around 15%, often focusing on the need for improved customer service.
### Opening Hours:
- Friday: 10 am - 6 pm
- Saturday: 10 am - 4 pm
- Sunday: Closed
- Monday: 10 am - 6 pm
- Tuesday: 10 am - 6 pm
- Wednesday: 10 am - 6 pm
- Thursday: 10 am - 6 pm
### Address and Contact Information:
- Address: 1301 Herr Ln, Louisville, KY 40222
- Phone: 502-749-7200
### Highlight Reviews:
Best Review: Amanda Stubblefield expresses appreciation for the store's selection of clothing and accessories, noting it as her go-to for unique finds.
Worst Review: Marilyn B. shares a disheartening experience regarding the owner’s failure to uphold a promise about a product, reflecting a significant disappointment with the service received.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 37
Store Phone Number: 5027497200