With a stellar reputation in Louisville, KY, Jewelry Repair Professionals, located at 9617 Whipps Mill Rd, offers exceptional services in engagement ring creation and jewelry repair. With over 145 customer reviews boasting an impressive overall rating of 5 stars, this family-owned business is renowned for its craftsmanship and personalized service. The business is helmed by Allen Lee, whose extensive 35 years of bench experience ensures that each piece is crafted with care and precision.

Customers appreciate the welcoming atmosphere, where the knowledgeable staff provides thorough consultations to ensure each engagement ring meets individual design specifications. Services include custom designs, resizing, stone replacement, and appraisals, making it a trusted choice for couples looking to create their perfect ring.

Operating in Jefferson County, the store is recognized for both competitive pricing and the quality of work, with many customers highlighting the impeccable attention to detail in both repairs and custom engagements.

Customer sentiments reflect a predominantly positive experience, with 95% of reviews expressing satisfaction. Negative feedback is minimal, focusing primarily on the need for clearer communication about wait times.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 5%
Negative: 0%

Best Review:
A customer noted that Jewelry Repair Professionals provided exceptional customer service during the resizing process of their engagement ring, showing professionalism and making them feel valued throughout the experience.

Worst Review:
There were no negative experiences reported among customer reviews.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: Closed

**Staff Members:**
- Allen Lee