CIS Limited, located at 173 A Sears Ave, Louisville, KY 40207, offers specialized jewelry services, focusing on engagement ring creation and restoration of sterling silver and silver-plated items. With a phone contact at (502) 896-0600, this jeweler has been providing quality craftsmanship since 1984. Reviews indicate a mixed reception, highlighting both the skill and the challenges faced by customers in their experiences.
Operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 9:30 AM - 2 PM |
| Tuesday | 9:30 AM - 2 PM |
| Wednesday | 9:30 AM - 2 PM |
| Thursday | 9:30 AM - 2 PM |
| Friday | 9:30 AM - 2 PM |
| Saturday | Closed |
| Sunday | Closed |
In analyzing 14 reviews, the positive sentiments reflect satisfaction with the high-quality workmanship and expert restoration services. Customers have praised the meticulous attention to detail in repairs and restorations. However, negative experiences include issues with communication, delayed service, and difficulties in receiving repaired items back, with some stating they believe the shop has closed.
Overall Sentiment from Online Customer Reviews:
- Positive: 35%
- Neutral: 15%
- Negative: 50%
Best Review:
Michael appreciated the exceptional quality of work on his family heirloom, noting his satisfaction with the finish and craftsmanship.
Worst Review:
Concerned expressed frustration over receiving an item back with significant damage and poor customer service, feeling disrespected during the resolution process.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 42.5%
Total Customer Feedback Reviewed: 14
Store Phone Number: 5028960600