Dallas Jewelers is a well-regarded jewelry store located at 4915 Old Brownsboro Road, Louisville, KY 40222, operating in Jefferson County. They specialize in creating beautiful, custom engagement rings and have a reputation for fostering strong customer relationships. The store is proudly run by Dallas Beall, the founder and president, known for his expertise in jewelry design.
The establishment offers a variety of services including custom design, jewelry repair, appraisals, and more. They cater to the unique needs of clients, transforming family heirlooms into cherished pieces and providing personalized consultations to ensure the jewelry reflects the customer’s individual style.
Operating Hours:
- Tuesday: 10am - 4pm
- Wednesday: 10am - 4pm
- Thursday: 10am - 4pm
- Friday: 10am - 4pm
- Saturday: 10am - 2pm
- Sunday: Closed
- Monday: Closed
Overall sentiment from online customer reviews:
Positive sentiment: 80%
Neutral sentiment: 15%
Negative sentiment: 5%
Customer reviews reveal an overwhelmingly positive tone, highlighting exceptional customer service and the unique quality of the jewelry. Many emphasize the welcoming atmosphere and the craftsmanship of the engagement rings. However, there are a few mentions of staff being abrupt in certain interactions.
Best Review:
A customer praised Dallas as an expert jeweler who provided a stress-free experience while selecting wedding bands, noting his friendly demeanor and ability to understand their needs instantly.
Worst Review:
One reviewer shared their frustration about being hung up on when asking about services over the phone, reflecting a momentary lapse in customer interaction.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 22
Store Phone Number: 5024231250