Moore Jewelry, located at 4940 US Hwy 42, Louisville, KY 40222, has been a staple in the Jefferson County area for engagement ring creation and more. With a rating of 4.2 from five customer reviews, this family-owned jeweler is known for its high-quality craftsmanship and personalized service. Customers have praised the attentive staff, specifically highlighting the professionalism of Tim and John, who treat clients like family and ensure a tailored experience for finding the perfect engagement ring. The store specializes in custom jewelry design, ring sizing, and repairs, making it a comprehensive destination for jewelry needs in the area.
However, not all experiences have been positive. Some reviewers noted negative encounters with customer service, describing instances of feeling rushed or unwelcome. Despite this, the majority of feedback reflects a strong appreciation for the jewelry selection and service quality.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 20%
Negative: 0%
Operating Hours:
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Staff members mentioned: Tim, John
Best Review: A customer highlighted the family's great service and craftsmanship, noting that they drive a significant distance to avail of the jewelry services, emphasizing their trust in the quality provided by the staff.
Worst Review: One reviewer relayed a negative experience due to rude customer service where they felt dismissed despite being the only person in the store at the time, leading to a decision not to return.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 5
Store Phone Number: 5024268972