7th Avenue Jewelers & Timepieces, located at 307 7th Ave, Brooklyn, NY 11215, offers a range of services specializing in engagement ring creation and jewelry repair. The store has garnered attention for its selection of beautiful vintage and modern jewelry, and has built a reputation in the community. The owner, Nellie, along with her husband, has been acknowledged for being accommodating and friendly, with some customers praising the reasonable prices offered for basic repairs and ring resizing.
However, the store has also received notable criticism. Some negative reviews detail experiences of poor quality control and customer service, highlighting issues such as damaged pieces returned after repair and rude interactions with staff. Despite this mixed reception, the shop maintains a presence in the local community and provides various jewelry services, including the resizing of rings and watch repairs.
Operating hours are:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 2:30 PM
- Saturday: Closed
- Sunday: 11:00 AM - 4:00 PM
Phone number: (718) 788-3131
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 20%
Negative: 30%
Best Review:
A customer named Emily commended the jewelry store for providing outstanding service during the renovation of a treasured clock piece. The jewelry was returned in excellent condition, fully restored and operational.
Worst Review:
A review from Lisa highlighted an extremely disappointing experience where her ring was returned with scratches and damage after resizing. She felt her concerns were dismissed by the staff, leading to significant frustration.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members: Nellie
Positivity Score: 60%
Total Customer Feedback Reviewed: 85
Store Phone Number: 7187883131