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Malsons Jewelers, located at 5100 Kings Plaza, Brooklyn, NY 11234, offers a premier destination for engagement ring creation and exceptional customer service. Operating in Kings County, this family-owned jeweler has been recognized for its extensive selection of beautiful fine jewelry, including engagement rings, along with expert crafting services to customize pieces according to customers’ unique preferences. The knowledgeable and friendly staff, including well-regarded associates such as Lana and Neisha, are committed to ensuring a positive shopping experience while assisting clients in selecting the perfect ring.
Operating hours are:
| Day | Hours |
|-----------|-------------------|
| Monday | 11:00 AM - 8:00 PM|
| Tuesday | 11:00 AM - 8:00 PM|
| Wednesday | 11:00 AM - 8:00 PM|
| Thursday | 11:00 AM - 8:00 PM|
| Friday | 11:00 AM - 8:00 PM|
| Saturday | 11:00 AM - 8:00 PM|
| Sunday | 11:00 AM - 7:00 PM|
The store has received a total of 479 reviews, reflecting a range of customer experiences and sentiments.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 25%
Negative: 15%
Highlight Reviews:
Best Review: A customer named Regina appreciated the quick and professional service she received when seeking an appraisal, highlighting the accommodating nature of the staff and recommending Malsons for their jewelry needs.
Worst Review: Henry expressed disappointment over the pricing and perceived value of his engagement ring, stating he felt misled regarding the ring's authenticity after seeking evaluations from other jewelers.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned include Lana and Neisha.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 479
Store Phone Number: 7182530236
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