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Fitzgerald Jewelry, located at 243 Grand St, Brooklyn, NY, stands out as a vibrant destination for crafting personalized engagement rings. This fine jewelry studio in Kings County specializes in custom designs, catering to couples eager to create one-of-a-kind pieces that reflect their love stories. Open daily from 12 PM to 6 PM, the shop invites customers into a warm and approachable atmosphere where creativity thrives.
Michael Fitzgerald, the owner, leads a skilled team dedicated to providing attentive service. They work closely with clients, guiding them through every step of the engagement ring creation process, from choosing unique stones to fine-tuning intricate designs. Many customers appreciate the collaborative vibe and express that the staff’s expertise helps bring their visions to life. However, while the overall sentiment is very favorable, some reviews note minor issues with communication and service timelines.
Customer Sentiment: Approximately 80% of customers report high satisfaction, while 10% share neutral experiences and another 10% raise concerns about service inconsistencies.
Opening Hours:
Monday to Sunday: 12:00 PM – 6:00 PM
Best Review: Sarah praised her experience, mentioning how the team went above and beyond to create her dream engagement ring, facilitating a wonderfully collaborative process.
Worst Review: Alex expressed disappointment regarding an issue he faced with a ring after purchase, feeling that the store's follow-up service could have been more responsive.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 125
Store Phone Number: 7183876200
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