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B & S Victory Jewelry, located at 2138 86th St, Brooklyn, NY 11214, offers a range of jewelry services, with a particular focus on engagement ring creation. The store has garnered attention for its creative designs and custom jewelry offerings, catering to clients in Kings County. Customers can reach them at (718) 265-5800 for inquiries and appointments.
The overall sentiment from online customer reviews reflects significant dissatisfaction with the service provided by B & S Victory Jewelry. A total of 18 reviews were analyzed, revealing a predominant negative sentiment. Positive reviews account for approximately 20%, while negative reviews represent around 80% of the feedback.
**Customer Reviews Sentiment:**
- Positive: 20%
- Neutral: 0%
- Negative: 80%
The notable issues presented by customers include complaints about overpricing and poor service. Many reviewers expressed frustration with the transparency of the pricing and the quality of the products compared to what was promised.
**Best Review:**
Anastassiya praised the store for its excellent service and good pricing, noting the remarkable work done for her.
**Worst Review:**
Diana recounted a troubling experience where the owner refused to refund an additional payment after showing her earrings that differed from those initially agreed upon, leading to a confrontation involving the police.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Not specified
**Staff Members:**
- No specific staff members mentioned.
Positivity Score: 20%
Total Customer Feedback Reviewed: 18
Store Phone Number: 7182655800
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