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Canal Jewelry of Brooklyn, located at 5506 5th Ave, Brooklyn, NY 11220, operates under the contact number (718) 439-4738. This jewelry store specializes in creating engagement rings and offers a variety of fine jewelry crafted from 10K, 14K, and 18K gold, along with precious stones. The store provides repair services, ensuring customer satisfaction.
The reviews reveal a notable divide in customer experiences, with an overall rating of 4.0 stars from 14 reviews. Positive feedback highlights the store's reasonable prices, friendly staff, and expert services, particularly for ring adjustments and vintage jewelry selections. However, there are some negative accounts regarding customer service experiences, particularly related to return policies and perceived pressure during sales.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
**Opening Hours:**
- Friday: 10:30 AM – 7:00 PM
- Saturday: 10:30 AM – 7:00 PM
- Sunday: Closed
- Monday: 10:30 AM – 7:00 PM
- Tuesday: 10:30 AM – 7:00 PM
- Wednesday: 10:30 AM – 7:00 PM
- Thursday: 10:30 AM – 7:00 PM
Best Review:
Cristina praised Canal Jewelry for its friendly staff and reasonable prices, expressing satisfaction with the selection of fine jewelry available.
Worst Review:
Elisa expressed disappointment regarding a lack of customer service when seeking a refund for an item, feeling misled during her shopping experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 14
Store Phone Number: 7184394738
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